Cancellation and Refund Policy
Last Updated: 29/10/2024
At Magna Herbals, we value your satisfaction. This Cancellation and Refund Policy outlines the terms under which you can cancel your order and request a refund.
1. Cancellation Policy
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Order Cancellation: You may cancel your order within 24 hours of placing it. To cancel your order, please contact us at +91-7060026334 or help@magnaherbals.com with your order details.
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Non-Refundable Items: Certain items may be non-refundable, including Tilasmi Oil and Combo Pack
2. Refund Policy
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Eligibility for Refunds: To be eligible for a refund, you must meet the following criteria:
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Your request for a refund must be submitted within 7 days of receiving your order.
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The item must be in its original condition, unused, and in the original packaging (if applicable).
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How to Request a Refund: To request a refund, please contact us at +91-7060026334 with your order number and the reason for the refund. We may ask for additional information to process your request.
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Processing Refunds: Refunds will be processed within 5 to 7 days after we receive your returned item or confirm your cancellation. The refund will be issued to the original payment method.
3. Exceptions
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Refund will not be applicable to Ayurvedic Medicine.
4. Contact Us
If you have any questions or concerns regarding this Cancellation and Refund Policy, please contact us at:
Magna Herbals
Muzaffarnagar
magnaherbals@gmail.com
+91-7060026334
+91-8171717885
+91-9084989262